When you make a sale on Ophellie, a
commission fee is automatically deducted before your payout. This ensures
transparency, covers marketplace operations, and supports secure payment
processing. Here’s everything you need to know about how commission deductions
work.
1. What Are Commission Deductions?
A commission is the percentage of each sale
Ophellie retains.
It’s
calculated on the item price (and sometimes shipping, if enabled).
This
fee is deducted automatically at the time of transaction, so you never need to
pay separately.
2. Why Commissions Exist
Marketplace Costs:
Covers hosting, security, and
platform maintenance.
Payment Handling:
Supports Stripe/PayPal processing.
Buyer Protection:
Helps fund dispute resolution and
customer support.
Marketing Investment:
Contributes to promoting Ophellie
and driving traffic to sellers’ shops.
4. Where to See Commission
Deductions
1. Go to your Seller Dashboard.
2. Click Earnings or Reports.
Each order will show:
Gross
Sale Amount
Commission
Deducted
Processing
Fee Deducted
Final
Payout Amount
You can also download monthly reports for
bookkeeping and tax purposes.
5. When Commissions Are Deducted
Deductions
happen immediately when a customer pays.
You
only see the net amount in your earnings balance.
This
ensures you never need to manually transfer fees back to Ophellie.
6. Commission Deduction Policy
Commission
is applied to all completed sales.
Commission is not charged if:
An
order is cancelled before payment.
A
full refund is issued (commission is reversed).
Partial refunds:
Commission is adjusted in line with the
refunded amount.
7. Best Practices for Sellers
Factor in Commission:
Always include fees when setting
prices.
Review Reports Regularly:
Check monthly earnings to understand your net
profits.
Avoid Undervaluing:
Remember, commission + processing
fees + shipping costs must be covered.
Stay Competitive:
Research similar sellers to price
fairly while still covering deductions.
8. Key Takeaway
Commission deductions are a normal part of
selling on Ophellie. They keep the platform running smoothly, ensure secure
transactions, and help you reach a wider audience of buyers.