How do I create an account on Ophellie?
Click Sign Up at the top right of
our website. You can register with your email address or social login. Once
verified, you’ll be able to browse, favourite items, and place orders.
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How do I create an account on Ophellie?
Click Sign Up at the top right of our website. You can register with your email address or social login. Once verified, you’ll be able to browse, favourite items, and place orders.
How can I close my account?
You can request account closure by contacting Ophellie Support. Any open orders or refund cases must be resolved before closure.
How do i close my account?
You can request account closure by contacting Ophellie Support. Any open orders or refund cases must be resolved before closure.
What happens if my order doesn’t arrive?
First, contact the seller. If unresolved, raise a case in your account within the time limit. If the seller cannot prove delivery, you’ll receive a full refund.
Are my payments secure?
Yes. All payments go through Stripe Connect, a trusted PCI-compliant processor. Ophellie never stores your card details.