Who pays for return shipping?
If the item is faulty, damaged, or not as described, the seller
pays for return shipping.
If you change your mind, you may need to cover return costs
(check the seller’s store policy).
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Do you charge buyers any extra fees?
No. You only pay the item price + shipping shown at checkout.
How long will delivery take?
Delivery varies by seller and shipping method. Estimated times are shown on the product page and at checkout.
Who am I buying from?
Ophellie is a marketplace. You’re purchasing directly from independent sellers, each responsible for their products, shipping, and returns in line with our policies.
How do I place an order?
Browse our marketplace and add items you love to your cart. At checkout, enter your delivery address, select a shipping option, and pay securely through Stripe. Once your order is confirmed, you’ll receive an email with your order details.